Privacy Policy

1. Who we are

Loft Logic Solutions ("we", "us", "our") is a loft boarding installer based in Essex, United Kingdom. We are the data controller for personal information collected through this website. You can contact us at loftlogicsolutions@gmail.com or 07587 226503.

2. What information we collect

• Contact details you submit via our quote forms: name, email address, phone number, postcode, and any message.
• Communications you send us by email, phone, or text.
• Technical data such as IP address, browser type, and pages visited, collected automatically.

3. How we use your information

• To respond to quote requests and provide the loft boarding services you ask about.
• To send a confirmation email acknowledging your enquiry.
• To keep records of work, quotes, and customer correspondence.
• To improve our website and protect it against misuse.

Our lawful bases under UK GDPR are consent (when you submit a form), contract (to deliver services you request), and legitimate interests (to run and secure our business).

4. Marketing

We do not send marketing emails without your consent. Every email we do send includes an unsubscribe link, and you can opt out at any time by emailing us.

5. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us run our website and email systems (for example our hosting and email-delivery providers), and where required by law.

6. How long we keep it

Quote enquiries and customer records are kept for up to 6 years to meet legal, accounting, and warranty obligations, then securely deleted.

7. Your rights

You have the right to access, correct, delete, or restrict use of your personal data, and to object to processing or request portability. To exercise any of these rights, email loftlogicsolutions@gmail.com. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

8. Cookies

We use a small number of essential cookies to make the site work and basic analytics to understand how visitors use it. You can control cookies through your browser settings.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.